Renting a property should be a seamless and stress-free experience, and we are here to guide you every step of the way. Below, you’ll find all the key information you need to make your tenancy straightforward and enjoyable.
Your Peace of Mind
We are proud members of the Propertymark Client Money Protection Scheme, ensuring that your money is protected throughout your tenancy. This scheme provides financial safeguards, so you can rent with confidence.
For more information about the scheme, click the link below: Propertymark Information
What You Need to Know Before Renting
- Application Process: Learn about the steps required to secure a rental property, from submitting your application to referencing checks.
- Tenancy Agreement: Understand the key terms and conditions of your rental agreement, so you know your rights and responsibilities.
- Deposit Protection: Your security deposit will be protected under a government-approved scheme, giving you peace of mind that your funds are safe.
Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s) Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant's Request): £50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant's Request): £50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant's Request): Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Ongoing Support
Our dedicated lettings team is always here to help. Whether you have a question about your tenancy, need assistance with maintenance, or want to discuss renewing your agreement, we’re just a call or email away.
Please ask a member of staff if you have any questions about our fees.
Need help or have questions? Contact us today, and we’ll be happy to assist.
